FAQs
Frequently Asked Questions
If you can't find an answer to your question, please reach out to us at:
We specialise in event styling and design for a variety of occasions, including weddings, tea ceremonies, proposals, birthdays, corporate events, and more. Our services include creating bespoke setups, floral arrangements, and décor rentals. If there is a particular service that you are after, please let us know by sending an email to hello@eventsbylania.com.au
You can book by contacting us via email, phone, or by filling out the inquiry form on our website.
Absolutely! We offer customisable options to tailor your event to your preferences, to best assist you with your ideal setup, please contact us via email on hello@eventsbylania.com.au or fill out the inquiry form.
We offer both customisable packages and fully tailored services. Our packages are designed to simplify the planning process, but we’re always happy to adjust them to suit your specific needs and budget. Please get in contact with us here for more information on our available packages.
We recommend booking as early as possible to secure your date, especially during peak event seasons. Ideally, 3-6 months in advance is preferred, but we’re happy to discuss last-minute bookings if availability allows.
You can always contact us at hello@eventsbylania.com.au or by filling out the inquiry form to let us know your ideal date is, and we will do our best to accomodate your request.
We provide both options. You can hire décor items from us, or we can handle the entire setup and styling to ensure every detail is executed flawlessly.
Yes, we are happy to travel for events depending on the location and availability. Additional travel and accommodation fees may apply for out-of-area bookings.
Yes, an additional fee may apply if your venue requires navigating stairs. This fee accounts for the additional time, effort, and care needed to transport and set up equipment or décor in such locations.
To ensure transparency, we’ll assess the venue details during the planning process and inform you of any extra costs upfront. If you’re unsure, feel free to contact us with your venue specifics, and we’ll be happy to provide more details.
Of course! We style events of all sizes, from intimate proposals to larger celebrations. No matter the scale, we ensure the same attention to detail and quality.
Contact us with your event details and requirements and we’ll schedule a consultation to discuss your vision and provide a quote. Once you approve the quote, we require an initial payment to secure your date. We’ll work with you on design and planning until your event day, after the event has concluded, just contact us and we will pack down.
Please contact us as soon as possible if you need to cancel or reschedule. You can find more information on our terms and conditions page here.
Yes, we strive to accommodate various budgets while maintaining quality and creativity. During our consultation, we’ll discuss your budget and recommend options that work best for you.
Based in Melbourne, we’re flexible and open to discussing travel options to accommodate your preferred location. Please note that additional travel fees may apply for certain areas.
